Are You Ready for Digital Transformation?
As the first quarter of the 21st century is almost over, every industry is faced with new expectations, competitors, channels, threats and opportunities from every angle. Even the IT industry itself. It is now impossible to prepare your business for the present and the future without including digital change.
To put it more clearly, institutions that miss this transformation will soon disappear.
What is digital transformation?
Digital transformation is the process of using digital technologies to create or change new business processes, culture and customer experiences to meet changing business and market requirements. Redesigning business in the digital age is digital transformation.
It transcends traditional roles such as sales, marketing and customer service. Instead, digital transformation begins and ends with how you think about and interact with customers. As we move from paper to spreadsheets to smart apps to manage our business, we have the opportunity to reimagine how we do our work – how we interact with our customers – with digital technology on our side.
Small businesses that are just starting out do not need to adjust their business processes and then transform, they can start by planning their organization for the future. But of course, it is not possible to survive in the 21st century with sticky notes and handwritten notebooks. Thinking, planning and creating digitally makes you agile, flexible and ready to grow.
As they embark on digital transformation, many companies take a step back to ask if they're really doing the right things. Digital transformation begins and ends with the customer.
Take your place in "Digital Transformation" with the expert staff of Infosim and do not skip this era.